Privacy Policy

Last Updated: October 24, 2026

ApexVigor Health LLC ("ApexVigor," "we," "us," or "our") respects your privacy and is committed to protecting your personal information and health-related data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at apexvigorhealth.com (the "Site") or use our telehealth coordination services (collectively, the "Services").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY ALL THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE, PLEASE DISCONTINUE USE OF OUR SITE AND SERVICES IMMEDIATELY.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

1.1 Personal Information

This includes information that directly identifies you, such as:

• Contact Data: Full name, shipping address, billing address, email address (info@apexvigorhealth.com), and phone number.
• Identity Verification Data: Government-issued photo ID (e.g., driver's license or passport) and date of birth required for age and identity verification prior to medical consultation.
• Financial Data: Credit card details, billing address, and payment transaction history (processed securely by third-party payment gateways; ApexVigor does not store complete credit card details on its servers).

1.2 Protected Health Information (PHI) & Medical Intake Data

When you complete online medical questionnaires or utilize our telehealth services, we collect sensitive health-related information, including:

• Symptoms, medical history, current medications, allergies, and lifestyle habits.
• Treatment preferences and clinical photos provided for telehealth evaluation.
• Consultation records, prescription records, and clinical recommendations generated by independent licensed healthcare providers.

1.3 Automatically Collected Technical Data

When you browse our Site, we automatically collect technical information, including:

• IP address, browser type, operating system, device identifiers, and referring URLs.
• Pages viewed, time spent on pages, clickstream data, and interaction analytics via standard cookies, pixel tags, and web beacons.

2. How We Use Your Information

We use the information we collect for legitimate business and clinical coordination purposes, including to:

• Facilitate Telehealth Services: Securely route your health intake responses and medical history to independent licensed healthcare providers for clinical evaluation, diagnosis, and treatment planning.
• Fulfill Prescriptions: Transmit necessary prescription and delivery details to independent licensed partner pharmacies to dispense and ship your medications.
• Process Payments: Facilitate billing, subscription renewals, and transaction processing through secure payment gateways (e.g., Stripe).
• Account Management & Customer Support: Manage your account, respond to inquiries, send administrative notifications, and deliver service-related alerts.
• Security & Regulatory Compliance: Verify user identity, prevent fraudulent transactions, protect platform security, and comply with state and federal healthcare regulations.

3. How We Share & Disclose Information

ApexVigor Health LLC does not sell, rent, or trade your personal or health data to third-party advertisers. We share information only under the following strict circumstances:

3.1 Independent Healthcare Providers & Networks

We disclose your medical intake data, photos, and identity information to independent, licensed doctors and nurse practitioners solely to enable them to review your health status and provide clinical consultations or prescriptions.

3.2 Partner Pharmacies

We share necessary prescription details, name, and shipping address with licensed mail-order pharmacy partners to fulfill and deliver your prescribed medications.

3.3 Third-Party Service Providers

We share data with trusted technical vendor partners who assist us in operating our platform, under strict confidentiality and data protection agreements. These vendors include:

• Cloud hosting and database infrastructure providers.
• Payment processors (e.g., Stripe).
• Customer support and transactional email platforms.

3.4 Legal & Regulatory Requirements

We may disclose your information if required to do so by law, court order, subpoena, or government regulation, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of ApexVigor, our patients, or the public.

4. Health Data Privacy Standards (HIPAA & State Regulations)

While ApexVigor Health LLC acts primarily as a technology platform connecting users with medical providers, we treat all telehealth intake data and clinical records with strict, enterprise-grade privacy protections:

• Data Transmissions: All health questionnaires and personal data are encrypted in transit using industry-standard Transport Layer Security (TLS 1.2/1.3) and encrypted at rest.
• Separated Health Storage: Personal identification data and medical questionnaire responses are processed in restricted, access-controlled database environments.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and analytical tools to enhance website navigation, analyze site usage trends, and improve user experience. You can manage or disable cookie preferences through your browser settings. However, disabling essential cookies may impact the functional performance of our medical intake forms and secure checkout pages.

6. Your Privacy Rights & Choices

Depending on your state of residence (e.g., California, Virginia, or other applicable jurisdictions), you may have the following data privacy rights:

• Right to Access: Request a copy of the personal information we maintain about you.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request the deletion of your personal account data, subject to statutory medical record retention rules required by healthcare law.
• Opt-Out of Marketing: Unsubscribe from non-transactional marketing emails at any time using the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact our privacy team at info@apexvigorhealth.com.

7. Data Security & Retention

We maintain physical, technical, and administrative safeguards designed to protect your personal information against unauthorized access, loss, misuse, or alteration. We retain personal and clinical information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable medical record retention laws.

8. Children's Privacy

Our Site and Services are intended exclusively for individuals aged 18 and older. We do not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal data from a minor, we will delete that information immediately.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Company: ApexVigor Health LLC
• Email: info@apexvigorhealth.com
• Mailing Address: 30 N Gould St, Ste N, Sheridan, WY 82801