Telehealth Informed Consent

Last Updated: October 24, 2026

Please read this Telehealth Informed Consent ("Consent") carefully before submitting your medical questionnaire or receiving services. This Consent supplements our Terms of Service and Privacy Policy.

By clicking "I Agree," checking the consent box, or submitting an online intake questionnaire on apexvigorhealth.com, you acknowledge that you have read, understood, and voluntarily agree to the terms of this Informed Consent.

1. What is Telehealth?

Telehealth involves the delivery of healthcare services using electronic communications, information technology, or other digital means between a licensed healthcare provider ("Provider") and a patient who are not in the same physical location.

Services provided through ApexVigor Health LLC ("ApexVigor") may include asynchronously reviewed medical intake questionnaires, secure messaging, audio/video consultations, clinical evaluations, diagnosis, and prescription management.

2. Benefits of Telehealth

• Convenience & Accessibility: Receive medical evaluation and ongoing care from your home or personal location without taking time off or traveling to a clinic.
• Privacy & Efficiency: Streamlined digital questionnaires allow licensed Providers to evaluate sensitive men's health conditions (such as ED, hair loss, or TRT) discreetly and efficiently.

3. Potential Risks & Limitations

While telehealth offers significant convenience, you acknowledge and understand the following inherent risks and limitations:

• Lack of Physical Examination: Telehealth consultations rely on asynchronous data, self-reported symptoms, health history, and digital photos. The Provider cannot perform an in-person physical exam, palpation, or live stethoscopic auscultation.
• Technical Limitations: Delays, interruptions, or transmission failures may occur due to technical hardware or internet connectivity issues.
• Incomplete Health History: If you omit, falsify, or misunderstand questions regarding your medical history, current medications (especially nitrates or blood pressure treatments), or symptoms, the Provider may render an inaccurate clinical assessment, which could result in adverse medical outcomes.
• Not Suitable for Emergencies: Telehealth is designed for non-emergency, routine health conditions only.

4. Emergency Disclaimer & Mandatory Instructions

THIS PLATFORM IS NOT INTENDED FOR MEDICAL EMERGENCIES.

If you experience a medical emergency, severe chest pain, sudden shortness of breath, dizziness, sudden vision or hearing loss, an erection lasting longer than 4 hours (priapism), or thoughts of self-harm:

• DO NOT rely on this Site or send an email.
• CALL 911 IMMEDIATELY or go to the nearest hospital emergency room.

5. Independent Provider & Pharmacy Disclaimer

• Independent Clinical Judgment: ApexVigor Health LLC is a technology platform and does not practice medicine. Medical evaluations, diagnoses, and treatment plans are provided strictly by independent, licensed healthcare professionals.
• No Guarantee of Prescription: Completing an intake questionnaire or paying an evaluation fee does not guarantee that a prescription will be issued. Prescriptions are issued solely at the clinical discretion of the evaluating Provider.
• Pharmacy Fulfillment: If a prescription is deemed appropriate, it will be fulfilled and shipped by an independent, licensed partner mail-order pharmacy.

6. Patient Acknowledgments & Consent Declaration

By agreeing to this Consent, you explicitly certify and acknowledge that:

• You are at least 18 years of age and located in a jurisdiction where our partner Providers are legally licensed to practice.
• You agree to provide accurate, complete, and truthful information about your health history, medical conditions, and current medications.
• You understand that your Provider may determine that telehealth is not suitable for your condition and may recommend that you seek in-person medical care.
• You have read and understood the potential risks, benefits, and limitations of telehealth services described above.
• You give informed consent to receive telehealth evaluations, clinical care, and potential prescription management from independent Providers via the ApexVigor platform.

7. Questions & Contact Information

If you have any questions regarding this Telehealth Informed Consent or your care coordination, please contact us at:

• Company: ApexVigor Health LLC
• Email: info@apexvigorhealth.com
• Mailing Address: 30 N Gould St, Ste N, Sheridan, WY 82801